2013 AMCs Engaged! (AMC Community Conference) Agenda
Saturday, August 3
7:30 am - 8:30 am Networking Breakfast and Roundtables
Association Management Companies
• Legal Issues for AMC Owners and Managers
Facilitator - Hugh Webster, Webster, Chamberlain & Bean
• Managing your Clients vs. Managing your AMC
Facilitator - Mark P. Koepsell, CAE, CEO, Synergos, an Association Management Company
• Strategies for Finding and Hiring the Right Staff
Facilitator - Fred Stringfellow, President, Stringfellow Management Group
Vendors and Suppliers
• Hot Topics for the AMC Suppliers
Facilitator - Paul Wehking, Director of Sales, Higher Logic
• Maximize your Connections with the AMC Community
Facilitator - Kris Finger, CMM, Director, Global Accounts, HelmsBriscoe
8:30 am - 8:45 am Opening remarks
8: 45 am - 10:00 am General Session: One Voice = More Business!
Presenter - Susan Iris, Partner, Navigate
Explore how the AMC Institue brand, member assets and collective voice can be leveraged to drive awareness for the value of AMCs and increase growth opportunities.
10:00 am - 10:15 am Networking Break
10:15 am – 11:30 pm Concurrent Sessions
Building Relationships between Volunteer Leaders and New Staff
A look at steps your AMC can take to ensure a smooth and successful introduction of new staff members to board members and key stakeholders. When managed correctly, staff transitions can introduce new ideas and energy that can make a client team stronger and more dynamic. Through a discussion with AMC leaders, you’ll gain tips and best practices for creating a strong staff transition processes.
Moderator - Bob Waller, Association Headquarters, Inc.
Panelists - Monica Evans-Lombe, Association Manager, AMP Management Services; Taylor Fernley, Fernley & Fernley; Charles Sapp, Talley Management Group
AMC Valuation and Due Diligence
As an owner, you have worked hard to build a successful business. What do you need to consider when it is time to sell your business? Our panel will examine what due diligence is needed legally and financially to make sure the transaction is smooth and the valuation is accurate.
Moderator - William Barnes, Barnes, Givens & Barnes
Panelists include - Robin Lokerman, MCI Group, Molly Lopez, Association Management, Ltd and Hugh Webster, Webster, Chamberlain & Bean
Panelists - Robin Lokerman, MCI Group, Molly Lopez, Association Management, Ltd., and Hugh Webster, Webster, Chamberlain & Bean
Best Practices for AMCs
So you own an AMC, how can you be sure that you are focusing your internal processes to align with AMC Best Practices? Plan to join us for this engaging and informative session that will provide:
• A clear understanding of the ANSI Standard of Good Practices for the AMC Industry
• The nuances and changes related to the updated 2013 ANSI Standard versus the prior Standard
• Roundtable discussions on key Best Practice areas - share and learn from your AMC friends!
Panelists inlcude: Francine Butler PhD CAE CMP - Empressa Consulting, C. Michael Deese, Esq. - Howe & Hutton, Ltd., Sue Pine, CAE - Association Headquarters and PHLCVB
Winning new business
An open dialog between Associate members and AMC staff regarding how best to collaborate for mutual success. Suppliers and buyers will examine negotiation practices and tools to build better agreements. Our panel, comprised of buyers and suppliers of technology, communications and meetings will share their top three "musts” and most frequent frustrations from both sides of the negotiating table and participants will further discuss key stumbling blocks and solutions.
Associate and AMC members are all welcome
Moderator: Nikki Walker, Vice President, Global Association & Management and Consulting, MCI Group
Panelists: Nisha Bhagchandani, MBA, Director Software Engineering, AMP Management Services, Kris Finger, CMM, Director, Global Accounts, HelmsBriscoe, Teresa Gutsick, Creative Director, Association Management Group (AMG), Steve Manicor, VP Business Development, Omnipress, Shanan Molnar, Account Executive, Association Services Group, Paul Wehking, Director of Sales, Higher Logic
11:30 am – 1:30 pm Lunch and Presentation
Keynote Presentation from Bob Somers, VP of Global Sales, Delta Airlines
Sponsored by Associated Luxury Hotels International
1:30 pm – 3:00 pm Concurrent Forum Sessions
Love the idea of networking with your peers but wish you had additional time to sit one-on-one with company representatives that face the same challenges as you do on a day-to-day basis? This is your opportunity! Based on consistent member feedback, we’ve slotted this time to allow you to have open discussions with your peers. A facilitator will get things started by asking what is on your mind and the free-flowing exchange of information and ideas will begin. Get ready to learn and grow!
Forum for Emerging AMCs
Facilitated by Francine Butler, Empressa consulting, Ltd.
Forums by AMC Size – Small/Medium (25 employees or less)
Facilitated by Jaime Nolan, IntrinXec Mangement
Forums by AMC Size – Medium/Large (More than 25 employees)
Facilitated by Greg Schultz, The Sherwood Group, Inc. and Bruce Wardle, Association Management Group, Inc.
Forum for AMC Account Executives **new**
Facilitated by Dustin McKissen, CAE, Account Executive, AMR Management Services and Charles Hall, President, Association Services Group
3:00 pm – 3:30 pm Networking Break
3:30 pm - 5:00 pm General Session: Learn from our Mistakes and Victories
Mistakes? We’ve made our share. So why suffer needlessly when you can learn from others’ pain. Gain decades of experience and years of seasoned insight from veteran industry leaders in just over an hour. Our panel of experts will share business and client success stories, as well as reveal some classic pitfalls, to help you navigate your path toward success. This lively and enlightening session will engage participants in the conversation and ask them to share their mistakes and victories.
Moderator - Gregg Talley, Talley Management Group, Inc.
Panelists Include - Richard Cristol, Kellen Company, Jaime Nolan, IntrinXec Management, Jeanne Sheehy, Bostrom, Bob Waller, Association Headquarters, Inc.
5:30 pm - 6:30 pm Reception at the Hilton Atlanta (transportation provided)
Sponsored by Hilton Worldwide