HR teams and benefits administrators are being spread increasingly thin when it comes to open enrollment. Pivoting from an analog enrollment process to a digital one can substantially decrease the workload on HR teams, as well as increase effectiveness and efficiency. This is especially true in today’s increasingly remote workforce environment. Here are three tips to consider:
1. Check Your Employee Tools
As technology becomes more dominant in both the workplace and at home, employers should be using online and mobile enrollment tools more often. In fact, 66% of employers are now more digitally based than paper-based when it comes to managing employee benefits. Decision-support tools that are included in enrollment systems can be quite valuable, helping individuals and families identify the best benefits for them. Further, employees can get many answers from these tools rather than reaching out to HR, thus decreasing the burden on your HR team. Employers should also communicate cost resources and estimators that are available to employees. These tools provide an easy way for employees to calculate what their health care spend will be, depending on the plan selected, and give them time to plan for those expenses.