How to Build an AMC Culture That Retains and Sustains

This guest post is provided by Impact AMC.

Impact Association Management was a recent recipient of the 2022 Dane County Small Business Awards. This award recognizes small businesses that make a real difference in their communities and for their employees. As an association management company (AMC) that saw growth through the pandemic, we’re continuously reevaluating our work model and centering it around three main components – maintaining schedule flexibility, building and maintaining real connections, and providing professional development opportunities. We encourage other associations, AMCs, and businesses to implement these strategies to see higher retention rates, better productivity, and overall staff happiness – as we have!